We ended up at Anne Barge - found a stunningly beautiful dress, 1/2 the cost, worked with limited time before wedding, and the two sales girls were wonderful.Īs my friend stated - Impressions was the most stressful WORST experience DON"T GO. Salesperson responded "Before I call to find out if the dress can be rushed I need you to commit to me that you will buy it I don't want to waste their time". Friend told salesperson before she fell in love with the dress could the sales person find out if the dress could be rush ordered. My friend did find a beautiful gown she liked - but is getting married in a couple months so would need a rush on the dress. They were having a trunk show and we asked to see some dresses that weren't the particular designers' to wit we got a clipped reply - i.e. My friend asked me to pick some dresses I liked for her to try on and the sales person didn't like it ONE BIT. The lady that was helping my friend was rude too. I said "she asked my opinion and I gave it " and RBOH sales person responded, nastily, "She doesn't care what you like" HUH? you joking? One of those EF Hutton moments with all of us with mouths on floor. My client asked which dress did I like more and I said "the first dress"/ Promptly the RUDE BITCH OLD HAG sales person snapped my head off because the clients daughter had settled on the the second dress (which I didn't know). They were trying to decide between 2 dresses. When I walked in a client of mine was there with her daughter. My friend is getting married and I met her to look at some gowns.
I wouldn’t want any bride to go through what i went through.TOO BAD THEY ARENT CLOSED – I had the worst experience in this Bridal Salon. Do not recommend! The lack of communications and dishonesty is so upsetting. Save yourself the money, stress, tears, and sanity. I explain the time crunch they have put me in meant i needed to get the dress to a seamtress asap to even have a dress in time and i pointed out the flaws in the dress before i left the storeroom the manager, and kelly form corporate decides that the seamstress that the store told me to go could have done something to the dress. I contacted corporate as the manager recommended and they told me they can’t do anything about it because it has left the store. I contact the seamtress and she tell me i was right about everything that’s wrong with the dress, the neckline is jagged, linings we’re sewn incorrectly to obvious crinkles, folds in the dress, and sew lines were not straight. with such a huge delay, the manager told me to go to a specific seamtress that they send their customers to since the store seamtress is out. Not to mention it’s in horrible condition to which i pointed out to the manager. I finally get the dress 4 weeks before my wedding and come to find out that that fedex lost my initial dress and no one communicated that to me. no call oct 15, called the manager and she states it should be getting to corporate that day and they’ll over night but we wouldn’t receive it til 3 days later… that’s not what overnighting means.Īll this time i’m stressed that i will not have a dress for my wedding that’s on nov 21st because of the time it will take for alterations and such. no call on 29th so i called them oct 1, spoke to the manager and say there was delay with manufacturing and corporate says it’ll be here Oct 15. Ss so i called them and they said there a “delay” and will be here sept 29th.
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